This Privacy Policy explains how we collect, use, and protect your information when you use our Mobile App and SaaS platform.
Information We Collect Information You Provide to Us: a. Account Information: When you sign up for the Services, we collect personal information such as your name, email address, phone number, and payment information, etc. b. Business Data: Data uploaded or input into the platform, including customer records, sales data, accounting entries, and logistics information. c. Communications: Information you provide when you contact us for support or other inquiries.
Information We Collect Automatically: a. Usage Data: Information about your interactions with the platform, including IP address, browser type, device type, and usage patterns. b. Cookies: Small data files stored on your device to improve your user experience and analyze platform performance.
Information from Third Parties: a. Integration Data: Information from third-party tools integrated with the platform (e.g., Zapier, accounting software). b. Publicly Available Data: Information from public sources or business directories.
How We Use Your Information We use your information to: a. Provide, operate, and improve the Services. b. Process transactions and manage billing. c. Respond to your inquiries and provide customer support. d. Ensure platform security and prevent fraudulent activity. e. Personalize your experience and recommend features. f. Comply with legal obligations.
Sharing Your Information We may share your information in the following circumstances: a. With Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, payment processing). b. With Business Partners: Partners who provide complementary services or integrations. c. For Legal Reasons: To comply with legal obligations, enforce our terms of service, or protect our rights and safety. d. With Your Consent: When you explicitly agree to share your information.
We do not sell your personal information. Data Security We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no security measures are completely foolproof, and we cannot guarantee absolute security.
Data Retention We retain your information for as long as necessary to provide the Services and comply with legal obligations. Upon termination of your account, we will delete or anonymize your data, except as required by law or for legitimate business purposes.
Your Rights You have the right to: a. Access, update, or delete your information. b. Object to the processing of your information. c. Withdraw consent for processing your information. d. Receive a copy of your data in a structured, machine-readable format. e. Lodge a complaint with a data protection authority. To exercise these rights, contact us at contact@zilina.app
Cookies and Tracking Technologies We use cookies and similar technologies to: • Enhance user experience. • Analyze platform performance. • Provide targeted advertising. You can manage your cookie preferences through your browser settings.
Third-Party Links The platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before using their services.
International Data Transfers If you use the Services outside your home country, your information may be transferred to, stored, and processed in a country with different data protection laws. By using the Services, you consent to such transfers.
Changes to This Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We advise you to review this Privacy Policy periodically for any changes. Contact Us If you have any questions about this Privacy Policy, contact us at contact@ailina.app